FAQ — Aksar Pooche Jane Wale Sawalat

Delivery kitne din mein hogi?

🚚 Delivery 2–4 working days nationwide (Karachi/Lahore/Islamabad usually 2 din). Order confirm hote hi aap ko WhatsApp par tracking number mil jaye ga.

Quality theek hai? Original hai?

✅ Har product dispatch se pehle physically check hota hai.
✅ Aap parcel rider ke saamne khol kar check kar sakte hain (open parcel checking).
✅ Agar product defective nikle, 7 din ke andar FREE replacement — koi sawal nahi.

Payment kaise karni hai?

💵 Cash on Delivery — parcel receive karte waqt rider ko cash dein.
💳 Advance payment bhi available hai (card / JazzCash / Easypaisa) — prepaid orders priority dispatch hote hain.

Order cancel/change karna hai?

Koi masla nahi! Agar order abhi ship nahi hua, hum foran change/cancel kar dein ge. Apna order number WhatsApp kar dein.

Return/replace kaise hoga?

7-Day Replacement Guarantee: delivery ke 7 din ke andar defective ya ghalat item FREE replace hota hai. Product ki video WhatsApp karein — reverse pickup hum arrange karein ge. (Change of mind returns: unused product, original packing, courier cost customer par.)

Mera order kahan hai?

Tracking link aap ko dispatch wale din WhatsApp par milta hai. Ya apna order number hamein WhatsApp karein — hum foran status check kar dein ge.